Returns & Exchanges

At TheCoffeeMonsterzCo, we want you to be completely satisfied with your stationery and planner goodies. If your order isn't quite right, we accept returns on unused, unopened items within 30 days of delivery.

1

Initiate Your Return

Contact our support team with your order number and a brief description of the items you wish to return to receive a Return Authorization.

2

Prepare Your Package

Securely pack the unused items in their original packaging to ensure they are protected from damage during transit back to our studio.

3

Ship It Back

Affix the provided shipping label or use your preferred carrier to send the package to the return address provided in our confirmation email.

4

Receive Your Refund

Once we receive and inspect your return, a refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing